positions

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absence from Strategic Marketing | global: BCD Travel

03 | 15 – 04 | 16
[ BCD Travel Bremen , Germany ]
 

could have been a sabbatical leave, but it turns out to be a disease-ridden journey ...

 

Business Analyst, Strategic Marketing & Tech. Planning | global: BCD Travel

04 | 09 – present day
[ BCD Travel Bremen , Germany ]
  

Vital responsibility within this division

In this position, as part of the global organization, I work closely with operational and functional business leadership, to assess new product & technology opportunities to support development of comprehensive, business-driven product plans incorporating new product development, product enhancements, assessments of current product performances and plans for next generation products

 

Solution Engineer, Emerging Technologies | global air & rail: BCD Travel

08 | 05 – 03 | 09
[ BCD Travel Bremen , Germany ]

Transitioned TQ3 Travel's "Content Distribution Platform” initiative to BCD Travel's ground-breaking project  "the Source Platform", as key strategic Business Analyst & Project Manager (direct report to global CIO).

Took responsibilities in solving a wide range of difficult operational and IT problems, in innovative and practical ways, especially for "low cost / non-GDS airlines”and "rail consolidation".

Taking leadership role and responsibility for delivery of travel technology domains air and rail.
This position demanded up to 50% of full time traveling and in global arena working remotely. (headquartered in Atlanta, GA - U.S.A)

 

Portfolio Management EMEA

05 | 04 – 07 | 05
[ BCD Travel (formerly TQ3 Travel Solutions), Bremen , Germany]

Responsible for several projects within the EMEA Region of BCD Travel organisation as

•  Hotel database, Commission tracking system

•  Management Reporting System

•  content management, Web hostings

•  Telecommunication (CTI / ACD)

•  Processautomation

Each project included specification, design, construction, commissioning, project documentations and training.

Using cutting edge technologies as; GDS/CRS, .ASP, XML, Oracle, SPPS, my/SQL

 

Project Manager Media Technologies

9 | 01 – 04 | 04
[TUI Business Travel - Bremen | TQ3 Travel Solutions Germany GmbH – Bremen , Germany

Lead project driver on a unique and innovative, bespoke Intranet site as “TQ3.net ” project (~€1m saving volume, 3500+ users) to enable staff of own customisable space on the intranet to store information and work knowledge. The project included specification, design, construction, commissioning and training. Presented concept and figures to EMEA board for decision and downstream reporting on a bi-monthly basis.

System spanned the impressive TQ3 Germany GmbH network infrastructure, spanning 3 EMEA countries. System linked into corporate CMS management systems using XML Web Service (and other) interfaces. Application included some cutting edge bespoke DHTML screens, i.e. to design process workflows and manage company organization. Built several applications interfacing with third-party software. Also provided general media technology consulting at expert network, content management issues in the TUI group.

•  designing, developing and implementing an Intranet on a local level – settling a European standard

•  responsible for development and implementation of technical platform (LDAP, Win, IIS, SQL Server, RPC over HTTP, DHTML and ASP with JavaScript)

•  responsible for layouts, application and content screening, development, content co-ordination etc.

•  contracting with hosting and software suppliers

•  managing international workshops

•  creating and leading through internal marketing and training activities auditing of web-applications

•  designing new system components

 

Head of Sales, Product & Quality Management

9 | 98 – 8 | 01 [
The Flight Experts Consolidator | Hapag-Lloyd Geschäftsreise GmbH - TUI Group, Wiesbaden & Osnabrück , Germany ]

Ultimate responsibility within this medium sized department ( The Flight Experts ) with €200m TO for developing this new TUI Group brand and introducing it to the German market. Supervised the sales force team (5 members), IT staff (5+ members) and Operations team in Osnabrück (50+ members), Munich (8 members) for the functioning of each unit. Designed and marketed automation-driven systems (interfacing with all major GDS – Sabre, Amadeus, Galileo and Worldspan) to clients. Systems included Database (FoxPro), Online Booking Tool (Web Services DHTML, XML). Had full control of the department's significant annual budget, which included IT development, hardware and supplies. Presented profit and loss figures to the executive board on a monthly basis. Experience working under extreme pressure.

•  shaping & positioning of products

•  negotiations with suppliers and key accounts

•  workflow optimization

•  Increasing robotics of processes

•  Online Booking Engine (OBE) development on Sabre, Amadeus and Worldspan

•  building of interface to SAP

•  settlement of a web-based internal communication tool (intranet) upon Lotus Notes R5

•  web-based self-service functionalities

Built up of Hapag-Lloyd s Consolidator (air travel broker) department with significant annual revenues (€50 m), which included

•  developing and implementing new branch on German market with sales team

•  acquisition and negotiations with new clients

•  sales force activities

•  account management

•  development of complaint management

•  Training of client's staff in their use

 

Sales Promotion Manager

3 | 97 – 8 | 98
[Head Office Germany - Frankfurt/Main, Germany ]

Sales Promotion Manager at Maison de la France - Frankfurt/Main responsible for Travel & Purchase fairs. Elaborating promotion travel and public relations to French suppliers and German purchasing agents. Developing a profile database (travel relational).

•  development of sales strategy on german market

•  negotiations with tour operators and packaging agencies

•  pro-active account acquisition through sales force

•  organizing attendance at all major german tourism and travel fairs

•  composing the german catalogue (incl. translation from French to German)

•  implementing direct marketing

•  responsible for public and media relations

 

Product Manager Germany

Futuroscope

3 | 97 – 8 | 98
[Head Office Germany - Frankfurt/Main, Germany ]

Lead manager on a unique and innovative theme park Futuroscope in France to promote products on German market.

•  development of sales strategy on german market

•  negotiations with tour operators and packaging agencies

•  pro-active account acquisition through sales force

•  organizing attendance at all major german tourism and travel fairs

•  composing the german catalogue (incl. translation from French to German)

•  implementing direct marketing

•  responsible for public and media relations

 

Office Mangager

1 | 94 – 1 | 97
[Nieder-Olmer Reisebüro, Nieder-Olm, Germany]

Vital responsibility within this small sized company (local business) for the functioning of Office and staff (5+) including training and formation.

 

Travel Agent – leisure & business travel

6 | 92 – 9 | 93
[ Wiesbaden | Mainz , Germany ]


I worked full time for Carlson Wagonlit Travel (CWT) , a world leader in business travel management, doing travel agent specific work for large multi-national accounts, taking thereinafter a Supervisor role [Please ask about specifics in Interview].

 

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